Terms and Conditions

You are reading the English-language version of this document. This translation is provided for informational purposes only. The legally binding version, which takes precedence in the event of any dispute, is the original Portuguese version.

THEPREPLAN.COM — Terms and Conditions of Use Last updated: 5 May 2026

Identification of the Service Provider

The thepreplan.com platform (“Platform” or “ThePrePlan”) is made available by THEPREPLAN, LDA, a private limited company (Sociedade Comercial por Quotas), with registered office at Praça Alexandre Herculano, 22, 4 B, 8000-160 Faro, registered with the Faro Commercial Registry Office under the single registration and legal entity identification number 519232828, with share capital of EUR 400.00.

For any contact related to the Platform or to these Terms and Conditions (“T&C”), you may reach us through:

Email address: support@thepreplan.com

Correspondence address: Praça Alexandre Herculano, 22, 4 B, Sé e São Pedro, Faro

ThePrePlan is an information society service provider, acting as a technological/online marketplace intermediary, under applicable European Union and Portuguese legislation. This service is provided remotely, over the Internet, in accordance with applicable legislation.

Purpose and Scope

These Terms and Conditions (hereinafter, “T&C”) govern access to and use of the thepreplan.com platform (“Platform”), a software-as-a-service (SaaS) solution that facilitates connections between:

I. individuals and companies seeking pre-construction real estate projects in Portugal (“Users” or “Clients”); and

the real estate developers who develop them (“Developers”).

The Platform functions as a technological intermediary (an online marketplace provider), allowing Developers to publish information about pre-construction projects and allowing Users to search for and contact those Developers.

ThePrePlan is not a party to any real estate transaction that may arise from contact between Users and Developers, is not a real estate agency, credit intermediary, nor does it provide any financial, tax, or legal advisory service.

It does not own, market, or legally represent the properties advertised, unless expressly stated otherwise.

By accessing or using the Platform, the User declares to have read, understood, and fully accepted these T&C. If you do not agree with any of the provisions contained herein, you must immediately stop using the Platform.

Definitions

For the purposes of these T&C, the following definitions apply:

“Platform” — the website and application available at www.thepreplan.com, including all associated subdomains and services.

“User” or “Client” — any individual or legal entity that accesses the Platform to view pre-construction projects, whether or not registered.

“Developer” — a legal entity (or, where expressly accepted by ThePrePlan, an individual acting as a professional) that enters into a subscription agreement with ThePrePlan to publish and promote its pre-construction real estate projects on the Platform.

“Pre-Construction Project” — a real estate development still in the development, pre-sale, or construction phase, promoted by a registered Developer.

“Subscription” — an agreement entered into between ThePrePlan and a Developer granting the right to publish and manage projects on the Platform in exchange for payment of a periodic fee.

“Account” — a profile created by a User or Developer on the Platform to access additional features.

“Content” — all information, data, text, images, videos, floor plans, files, and other materials uploaded or provided by Users or Developers to the Platform.

Registration and Access

— General Access

Browsing pre-construction projects available on the Platform is free of charge and does not require registration. Anyone may browse, search, and view the public information available without creating an Account.

— Creating an Account

To access advanced features, such as saving favorite projects, receiving personalized alerts, or contacting Developers directly, the User may create a free Account, providing the information requested during the registration process.

The User undertakes to provide truthful, complete, and up-to-date information and not to create Accounts with false or incomplete data or for fraudulent purposes, and not to impersonate third parties.

Creating Accounts with false data or for fraudulent purposes is expressly prohibited.

ThePrePlan may refuse or cancel the registration of Accounts that violate these rules.

— Account Security

The User is solely responsible for the confidentiality of their access credentials and for all activities carried out through their Account.

ThePrePlan will not be liable for any damages resulting from unauthorized use of the User’s Account. If unauthorized access is suspected, the User must notify us immediately, through the contact details set out in clause 1.

— Minors

The Platform is not directed at persons under 18 years of age. By registering or using the Services, the User declares to be at least 18 years old.

The contract for the User’s free use of the Platform is concluded online, when the User creates an Account and accepts these T&C, or when the User continues to use the Platform after this information has been made available to them.

Before creating an Account, these T&C, information about the Privacy Policy and Cookie Policy, an indication of the main features, and confirmation that the service is free for Users are clearly presented.

The User may review and correct the data entered before completing registration, using the edit fields and “back”/“edit” buttons.

Subsequent errors may be corrected in the profile area or by contacting support.

Contracts with Users are concluded in the Portuguese language. Translations into other languages may exist for convenience only, and in the event of any discrepancy, the Portuguese version prevails.

Before concluding any Subscription, the Developer is clearly informed, through the Platform interface, of the chosen Subscription plan (features, project limits, any additional services), the total price per billing period, including applicable taxes, the initial duration, the rules for automatic renewal and termination, any minimum commitment periods, and other relevant contractual terms.

Typical steps for online contracting:

Creating a Developer Account or logging into an existing Account.

Choosing the desired Subscription plan.

Presentation of an order summary, identifying the plan, price, taxes, billing frequency, and main conditions, together with an express indication that confirmation entails a payment obligation.

Entering/correcting billing and payment details.

Explicit confirmation of the order (e.g., a “Subscribe” button or equivalent).

Sending confirmation of the Subscription and/or making the invoice available on a durable medium (e.g., email), including or referring to these T&C.

Before confirming the Subscription, the Developer may identify and correct data-entry errors using the editing features of the interface.

ThePrePlan electronically archives the essential elements of the Subscription contract for as long as it remains in force and for the legally required period.

The Developer may access essential contract information and invoices through their Account or by requesting a copy by email.

Subscriptions are concluded in the Portuguese language, unless expressly stated otherwise.

— Services for Users (Clients)

Use of the Platform by Users is entirely free of charge; no remuneration is owed to ThePrePlan for merely browsing projects, creating an Account, or sending contact requests to Developers.

ThePrePlan does not charge any commission, fee, or charge to Users for browsing projects, contacting Developers, or any other feature made available to Clients, without prejudice to ThePrePlan possibly offering, in the future, additional paid services, in which case such services and their prices will be clearly identified and the User will be informed in advance and unambiguously before being bound by any payment obligation.

ThePrePlan provides, among others, the following free features to Users:

Search and browsing of pre-construction projects in Portugal.

Filtering of projects by location, type, price, and other characteristics.

Access to detailed information about developments, including floor plans, indicative prices, and Developer contact details.

Creation of a free Account to save searches and favorite projects.

Receipt of alerts and notifications about new projects matching the User’s criteria.

Direct contact with Developers through the means made available on the Platform.

ThePrePlan does not guarantee the permanent availability of all features and reserves the right to modify, suspend, or discontinue them, with prior notice whenever reasonably possible.

Services for Developers — Subscription

— Subscription Model

Developers wishing to publish and promote their projects on the Platform must enter into a Subscription contract with ThePrePlan (“Subscription”).

The Subscription is subject to payment of a periodic fee, the amount and frequency of which are indicated at the time of contracting, plus VAT at the legal rate in force, in accordance with the available plans and prices in effect at the time of contracting, as published on the Platform.

The specific characteristics of each Subscription plan (included features, maximum number of projects, additional services, support, etc.), the corresponding total price per billing period, the initial duration of the Subscription, the rules for automatic renewal and termination, and any minimum commitment periods are clearly indicated before the conclusion of the contract, forming part of the contract entered into between the Developer and ThePrePlan.

ThePrePlan reserves the right to offer different Subscription plans with distinct features and conditions. The specific characteristics of each plan are described on the Platform and may be changed with prior notice to active Developers, under clause 13.

Developer Obligations

By entering into a Subscription, the Developer undertakes to:

Provide ThePrePlan with truthful, complete, and up-to-date information about its identity, tax identification number, registered office, and contact details.

Publish exclusively real pre-construction real estate projects for which it has the legal right to market or represent.

Ensure that all information published about the projects is accurate, complete, and compliant with applicable legislation, including legislation on real estate brokerage and real estate promotion.

Keep published information up to date, removing or updating projects whenever their status changes.

Comply with the tax and legal obligations applicable to its activity.

Not publish third parties’ projects without due authorization.

Comply with the Platform’s rules and cooperate in good faith with ThePrePlan in preventing and mitigating fraud, illegal, or misleading content.

Subscription fees are paid under the terms and within the deadlines set out in the contracted plan. Payment may be made through the methods available on the Platform.

In the event of non-payment, ThePrePlan reserves the right to suspend or cancel the Subscription following prior written notice (including by email), with a reasonable period to remedy the situation.

Except where mandatory law provides otherwise, fees paid are non-refundable, except in cases expressly provided for in these T&C or agreed in writing between the parties.

Termination of the Subscription Contract

The Developer may cancel its Subscription at any time, effective at the end of the current billing period, unless otherwise specifically agreed under the contracted plan.

ThePrePlan may terminate the Subscription contract with 30 days’ prior notice, or with immediate effect in the event of serious breach by the Developer, in particular in the event of breach of the obligations set out in these T&C, abusive or fraudulent use of the Platform, or prolonged non-payment.

Specific Information for Online Marketplaces

Ranking of Results

The Platform displays pre-construction projects based on ranking criteria that may include, in particular, location, type, price, listing date, completeness of the information, and, where applicable, the Subscription plan contracted by the Developer.

The relative importance of these criteria may vary and is briefly explained on the Platform’s own search interface, and may be updated periodically.

Who Offers the Projects

Information about each pre-construction project is made available by the respective Developer, who acts in its own name and on its own behalf.

ThePrePlan does not own, hold real rights in, or legally represent the properties, and merely hosts and displays the information provided by the Developer.

Professional Status

Developers using the Platform generally act as professionals, within the scope of their commercial activity.

Where a project provider is not acting as a professional, this will be clearly indicated on the relevant project page, where applicable.

Allocation of Contractual Obligations

Any contract relating to the purchase, sale, reservation, promise of purchase and sale, or other real estate transaction is entered into directly between the User and the Developer.

The contractual obligations relating to such transactions bind exclusively the User and the Developer and are governed by the terms agreed between those parties, and do not bind ThePrePlan.

ThePrePlan does not guarantee, and is not responsible for, the performance of such contracts.

Rules of Use

Any User or Developer accessing the Platform undertakes not to:

Publish false, misleading, outdated, or fraudulent information.

Publish illegal, discriminatory, offensive, defamatory content, or content that infringes third-party rights (including copyright, trademarks, personality rights, or other intellectual property rights).

Use automated mechanisms (robots, scrapers, spiders, or similar) to extract or copy content from the Platform without prior written authorization.

Attempt to access restricted areas of the Platform or other users’ Accounts.

Introduce viruses, malware, or any malicious code.

Carry out acts that harm the functioning of the Platform or other users’ experience.

Use the Platform to send unsolicited communications (spam).

Create fake Accounts or multiple Accounts for the same purpose.

Breach of these rules may result in suspension or deletion of the Account and, where applicable, civil or criminal liability under Portuguese law.

Anyone may report to ThePrePlan content they consider to be illegal or in violation of these T&C.

To do so, the reporting mechanisms available on the Platform or the contact details set out in clause 1 should be used, describing the exact location of the content (URL or internal reference), the nature of the alleged illegality or violation, the reporting party’s contact information, and any available evidence.

ThePrePlan will review the report diligently and proportionately, and may request further clarification, remove or disable access to the content, or suspend or terminate the Account of the responsible Developer or User, depending on the severity and recurrence of the conduct.

Where ThePrePlan removes or restricts content, suspends or terminates Accounts, or significantly restricts access to the Platform, it will, wherever legally permissible, seek to inform the affected User or Developer, briefly indicating the main reasons for the decision, including the date from which the measure takes effect, and the contact details for any clarification or challenge.

ThePrePlan reserves the right to withhold details where reasonably necessary to comply with orders from authorities, prevent fraud, abuse, or further unlawful activity, or protect third-party rights or the security of the Platform.

ThePrePlan has no general obligation to monitor the information it transmits or stores, nor to actively seek facts or circumstances indicating unlawful activity.

Without prejudice to this, it may carry out occasional checks, automated or manual, and will promptly comply with lawfully issued orders or requests from competent authorities.

Intellectual Property

All intellectual and industrial property rights relating to the Platform, including software, design, logos, text, images, and other elements, belong to ThePrePlan or to third parties who have authorized their use.

Reproduction, distribution, modification, systematic extraction, or commercial use of this content without the prior written authorization of the relevant rights holder is prohibited.

The Developer retains ownership of the content it publishes on the Platform (text, images, floor plans, videos, etc.) and represents that it holds all rights necessary for its publication and that it does not infringe third-party rights or applicable legal rules.

By publishing content, the Developer grants ThePrePlan a non-exclusive, worldwide license, for the maximum term permitted by law, to use, reproduce, distribute, and display such content in connection with the operation of the Platform and its marketing and promotional activities, including on social media and in advertising campaigns, without prejudice to any applicable moral rights of authorship.

Liability

ThePrePlan acts exclusively as a technological intermediary between Users and Developers. It is not a party to any legal transaction entered into between Users and Developers and is not liable for:

I. the truthfulness, accuracy, or currency of the information published by Developers;

Developers’ compliance with their legal and contractual obligations regarding the projects advertised;

any damages or losses resulting from real estate transactions initiated through the Platform;

delays, cancellations, or changes to pre-construction projects promoted on the Platform;

V. temporary unavailability of the Platform due to technical or maintenance reasons.

Nothing in this section excludes or limits ThePrePlan’s liability in cases of intent or gross negligence, or for matters in respect of which the law imposes a mandatory liability regime that cannot be excluded by agreement, in particular with regard to consumers, under applicable consumer protection legislation.

ThePrePlan does not provide legal, financial, or tax advice. Users are advised to consult qualified professionals before making any real estate investment decision.

Each User and Developer is fully responsible for the content they publish, for the actions they carry out on the Platform, and for compliance with the legislation applicable to their activities.

The User and the Developer undertake to hold ThePrePlan harmless from any claim, damage, or expense (including reasonable attorneys’ fees and court costs) arising from their use of the Platform, except where this results from an unlawful act attributable to ThePrePlan.

Protection of Personal Data

ThePrePlan is the controller responsible for processing the personal data of Users and Developers collected through the Platform, for the following purposes:

I. creating and managing Accounts on the Platform;

providing features (search, alerts, contact with Developers, project management, billing);

complying with legal obligations; and

sending communications related to the operation of the Platform, including relevant updates to these T&C.

The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR — Regulation (EU) 2016/679) and applicable Portuguese legislation.

Detailed information about the categories of data processed, purposes, legal bases, retention periods, recipients, data subjects’ rights (access, rectification, erasure, restriction, objection, portability), and the possibility of lodging a complaint with the supervisory authority is set out in our Privacy Policy, available on the Platform.

By using the Platform and, where applicable, by providing personal data or filling in forms, the User declares to have taken note of the Privacy Policy. Wherever processing is based on consent, it will be collected freely, specifically, in an informed and unambiguous manner, and may be withdrawn at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

Electronic communications for direct marketing purposes will only be sent in accordance with applicable legislation, including, where required, the recipient’s prior express consent, and always ensuring an easy and free means of objection.

Cookies

The Platform uses cookies and similar technologies to improve browsing experience, analyze traffic, and personalize content, as well as, where applicable, for statistical and marketing purposes. Detailed information about the types of cookies used, their purposes, retention periods, and options for managing and withdrawing consent is available in our Cookie Policy, accessible on the Platform.

The User may manage their cookie preferences at any time through the settings available on the Platform, without prejudice to cookies strictly necessary for the site’s operation.

Changes to the Terms and Conditions

ThePrePlan reserves the right to change these T&C at any time.

Changes will be communicated to registered Users and Developers by email and/or through a notice on the Platform, at least 15 days before they take effect, except in cases of urgency or compliance with a legal obligation.

Continued use of the Platform after the changes take effect constitutes acceptance of the new T&C.

If you do not agree with the changes, the User or Developer may, before the changes take effect, stop using the Platform and, in the case of Developers, where applicable, terminate the Subscription contract, without prejudice to settlement of services already rendered.

Term and Termination

Access to the Platform is, in principle, of indefinite duration.

ThePrePlan reserves the right to suspend or discontinue the Platform, or a specific User’s or Developer’s access, with adequate prior notice, except in cases of serious breach justifying immediate termination.

In the event of termination, the provisions of these T&C that, by their nature, should survive termination will remain in effect, including those relating to intellectual property, liability, personal data protection, and dispute resolution.

Governing Law and Jurisdiction

These T&C are governed by Portuguese law. Any dispute arising from the interpretation or application of these T&C will be submitted to the jurisdiction of the Portuguese courts, and, in the absence of any mandatory rule to the contrary, the courts of the Comarca de Lisboa will have jurisdiction.

If you are a consumer, you will always benefit from the mandatory consumer protection rules applicable in the Member State of your habitual residence, under EU law.

Alternative Consumer Dispute Resolution

If you are a consumer (that is, an individual acting for purposes outside their trade, business, craft, or profession), please note that, in the event of a consumer dispute relating to use of the Platform, you may resort to alternative dispute resolution (ADR) bodies, under Law No. 144/2015, of 8 September.

ThePrePlan is not bound by mandatory membership of any specific ADR body, but informs you that, in the event of a dispute, consumers may resort, among others, to the following bodies:

National Center for Information and Consumer Dispute Arbitration (CNIACC) — www.cniacc.pt

Lisbon Consumer Dispute Arbitration Center — www.centroarbitragemlisboa.pt

Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court) — www.ciab.pt

More information is available at www.consumidor.gov.pt and on the European Union’s Online Dispute Resolution Platform (http://ec.europa.eu/consumers/odr/).

Without prejudice to recourse to ADR, consumers may always file a complaint through the Electronic Complaints Book (www.livroreclamacoes.pt) and/or with the competent regulatory or supervisory authorities.

Contact

For any question regarding these T&C or the use of the Platform, you may contact us through the means made available on the Platform at www.thepreplan.com or through the contact details set out in clause 1.

© 2026 THEPREPLAN, LDA — thepreplan.com